Last updated on July 3, 2024
Privacy Policy
Introduction
Printago ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using Printago, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Data: We may collect personally identifiable information, such as your name, email address, and payment information when you register for an account or make a purchase.
Usage Data: We may collect information on how the service is accessed and used, including your IP address, browser type, operating system, the pages you visit, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.
Opt-in Data
Users may elect to log in to their Bambu Labs account or other third-party accounts (such as Etsy, Amazon, eBay, OctoPrint / Klipper installations, etc.) through our site. When you opt-in to these integrations:
Credential Storage: Your login credentials are stored securely using industry-standard encryption and security practices.
Data Usage: The data accessed from these third-party accounts will be used solely to provide and enhance the functionality of our services, including syncing products, managing listings, and other relevant features.
Data Privacy: Opt-in data is never sold or shared with third parties.
Phone Number: Users may opt-in to provide their phone number for future SMS notifications. This information will be used exclusively for this purpose and will not be sold or shared.
How We Use Your Information
We use the information we collect in various ways, including:
To provide and maintain our service
To manage your account
To process transactions and send related information
To communicate with you, including responding to your comments, questions, and customer service requests
To send you promotional information, such as newsletters (opt-in via email)
To monitor and analyze usage and trends to improve your experience
To detect, prevent, and address technical issues
Sharing Your Information
We do not sell, trade, or rent your personal data to others. We may share your information with:
Service Providers: Third-party companies and individuals that we employ to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. Examples include payment processors and email service providers.
Legal Requirements: If required by law or in response to valid requests by public authorities.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Data Residency
Printago's data is hosted by a leading global cloud services provider, with data currently residing within the United States.
Contact Us
If you have any questions about this Privacy Policy, please contact us at matt@printago.io or find us on Discord per links on our website.