Trust & Security
Your data, your models, your business, protected by design. Here's exactly how Printago keeps your operations secure.
Infrastructure & Encryption
Enterprise-grade cloud infrastructure with encryption at every layer.
Google Cloud Platform
All services run on Google Cloud Platform with automated scaling and redundancy.
Encrypted Everywhere
All data is encrypted in transit via TLS and at rest. Sensitive fields like credentials and API keys receive additional application-level encryption.
Automated Backups
Daily database backups protect your data against hardware failures and disasters.
US-Based Infrastructure
Data is hosted in the US with enterprise-grade physical security and access controls.
How Your Data is Handled
We store what you need us to store. Nothing more.
What We Store
Your 3D models, slicer profiles, printer configurations, order data, and account information. Everything needed to run your production workflows.
No File Scanning
We do not scan, analyze, or inspect your files for content. Ever. Your models are processed only for slicing and printing. Read our full stance.
Your Data, Exportable
Full API access to all your data. Export models, configs, orders, and production history at any time. Your data is always yours.
Account Deletion
Request account deletion any time and we'll remove your data. No hidden retention, no lingering copies.
Printer Connection Security
Secure by default. Credentials are never stored longer than needed.
Credential Handling
Cloud account credentials are used once to obtain an access token, then immediately discarded. We never store your Bambu or cloud account passwords.
LAN Stays Local
LAN connections via the Fuse bridge stay entirely on your local network. Printer communication never leaves your premises.
Token Expiry
Access tokens are encrypted and expire automatically. Even in the unlikely event of compromise, exposure is time-limited.
Outbound-Only Connections
The Fuse bridge only makes outbound connections. No inbound ports, no firewall changes, no exposure of your network to the internet.
No Vendor Lock-In
Use Printago because it makes your farm better, not because you're stuck.
Full API Access
Every piece of data you put into Printago is accessible via our REST API. Export everything: models, profiles, orders, history.
Multi-Brand Printers
Printago supports Bambu Lab, Klipper, and Prusa printers. Your fleet choice is yours. We manage whatever you run.
Portable Configs
Slicer profiles use standard OrcaSlicer and Bambu Studio formats. Your printer configurations are not locked into proprietary formats.
Free Bridge Software
The Fuse bridge app is free and runs on your own hardware: Windows, Mac, Docker, or Raspberry Pi. No proprietary hubs to buy.
Team & Access Controls
Fine-grained permissions for teams, clients, and integrations.
Role-Based Permissions
Admin, operator, and viewer roles control who can configure printers, manage queues, or just monitor. Unlimited team members, free.
Audit Trail
Full activity logging shows who did what and when. Track job submissions, printer changes, and configuration updates.
Workspace Isolation
Shared printers with private file libraries. Perfect for multi-client service bureaus, schools, or teams working on separate projects.
API Key Controls
Create API keys with specific scopes and optional IP restrictions. Revoke access instantly when needed.
Connectivity Resilience
Your printers keep working even when the internet doesn't.
Prints Continue
Active prints run on your printers, not in the cloud. If your internet drops, every running print completes normally.
Auto-Resume
When connectivity restores, the queue picks up exactly where it left off. No lost jobs, no manual intervention needed.
Local Bridge
The Fuse bridge runs on your local network. Printer discovery and communication happen locally. The cloud coordinates, not controls.
No Single Point of Failure
Cloud services are distributed across multiple zones. Individual component failures don't take down your production operations.
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