Trust & Security

Your data, your models, your business, protected by design. Here's exactly how Printago keeps your operations secure.

Infrastructure & Encryption

Enterprise-grade cloud infrastructure with encryption at every layer.

Google Cloud Platform

All services run on Google Cloud Platform with automated scaling, redundancy, and geographic distribution.

Encrypted Everywhere

All data is encrypted in transit via TLS and at rest. Your models, printer configs, and order data are never stored in plaintext.

Automated Backups

Continuous database backups with point-in-time recovery. Your data is protected against hardware failures and disasters.

Regional Processing

Data is processed in established cloud regions with enterprise-grade physical security and access controls.

How Your Data is Handled

We store what you need us to store. Nothing more.

What We Store

Your 3D models, slicer profiles, printer configurations, order data, and account information. Everything needed to run your production workflows.

No File Scanning

We do not scan, analyze, or inspect your files for content. Ever. Your models are processed only for slicing and printing. Read our full stance.

Your Data, Exportable

Full API access to all your data. Export models, configs, orders, and production history at any time. Your data is always yours.

Account Deletion

Delete your account and all associated data is removed. No hidden retention, no lingering copies.

Printer Connection Security

Secure by default. Credentials are never stored longer than needed.

Credential Handling

Cloud credentials are used once to obtain an access token, then immediately discarded. We never store your printer passwords.

LAN Stays Local

LAN connections via the Fuse bridge stay entirely on your local network. Printer communication never leaves your premises.

Token Expiry

Access tokens are encrypted and expire automatically. Even in the unlikely event of compromise, exposure is time-limited.

No Persistent Storage

Printer credentials are never written to disk or stored in databases. The authentication flow is designed to minimize exposure surface.

No Vendor Lock-In

Use Printago because it makes your farm better, not because you're stuck.

Full API Access

Every piece of data you put into Printago is accessible via our REST API. Export everything: models, profiles, orders, history.

Multi-Brand Printers

Printago supports Bambu Lab, Klipper, and Prusa printers. Your fleet choice is yours. We manage whatever you run.

Portable Configs

Slicer profiles use standard OrcaSlicer and Bambu Studio formats. Your printer configurations are not locked into proprietary formats.

Free Bridge Software

The Fuse bridge app is free and runs on your own hardware: Windows, Mac, Docker, or Raspberry Pi. No proprietary hubs to buy.

Team & Access Controls

Fine-grained permissions for teams, clients, and integrations.

Role-Based Permissions

Admin, operator, and viewer roles control who can configure printers, manage queues, or just monitor. Unlimited team members, free.

Audit Trail

Full activity logging shows who did what and when. Track job submissions, printer changes, and configuration updates.

Workspace Isolation

Shared printers with private file libraries. Perfect for multi-client service bureaus, schools, or teams working on separate projects.

API Key Controls

Create API keys with specific scopes and optional IP restrictions. Revoke access instantly when needed.

Connectivity Resilience

Your printers keep working even when the internet doesn't.

Prints Continue

Active prints run on your printers, not in the cloud. If your internet drops, every running print completes normally.

Auto-Resume

When connectivity restores, the queue picks up exactly where it left off. No lost jobs, no manual intervention needed.

Local Bridge

The Fuse bridge runs on your local network. Printer discovery and communication happen locally. The cloud coordinates, not controls.

No Single Point of Failure

Cloud services are distributed across multiple zones. Individual component failures don't take down your production operations.

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